Webinar - Customer Service re: Patients

Customer Service re: Patients

Thursday, February 5, 2026

12:00PM - 1:00PM EST

Presented By: Amy Fajardo, CS, RCM

MedCycle Solutions

Key Learning Objectives:

• Who is your customer, knowing them
• The difference between poor, good & excellent customer service
• What your patients are looking for
• How to deal with a patient complaint
• Do’s & Don’ts
• Training Tips